FAQ
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Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Shipping, Returns & Exchanges
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
No, at the moment we only ship to United Kingdom. Shipping costs will apply, and will be added at checkout.
How can I contact customer service?
You can reach our customer service team at info@tinyadventures.uk for any questions or assistance you may need.
How can I track my order?
Once your order is dispatched from our warehouse, you'll receive a tracking email from the courier. Please follow their instructions to track your parcel. If you haven't received a tracking email, please check your junk mailbox before contacting us. Or see track your order to see the basic status.